This website is brought to you by Waistchecker Ltd. We take the privacy of our website users very seriously. We ask that you read this Privacy Policy (‘the Policy’) carefully as it contains important information about how we will use your personal data.
For the purposes of the data protection legislation, Waistchecker Ltd (‘we’ or ‘us’) is the ‘data controller’ (ie the company who is responsible for, and controls the processing of, your personal data).
Summary:
We use your data to provide our Waistchecker products to you, keep you informed of our products, and to meet and enforce our legal obligations.
Generally, we do not give your information to third parties, but there are some exceptions where we use external service providers to power our operations.
We are happy to answer your questions about any of this – email us at info@waistchecker.co.uk.
Personal data we may collect about you
We will obtain personal data about you (such as your name, address, email address and payment details) whenever you place an order for goods from our site, or if you create an account on our site.
How we use your personal data
When ordering goods from our site you will be asked whether you agree to this Privacy Policy, and by indicating that you agree you consent to our using your information for the following purposes:
- to help us identify you and any accounts you hold with us;
- administration;
- research, statistical analysis and behavioural analysis;
- customer profiling and analysing your purchasing preferences;
- (if you have consented to it) marketing—see ‘Marketing and opting out’, below;
- fraud prevention and detection;
- billing and order fulfilment;
- customising this website and its content to your particular preferences;
- to notify you of any changes to this website or to our services that may affect you; and
- improving our Waistchecker and any other products we sell.
Marketing and opting out
If you have given permission, we may contact you by email about products that may be of interest to you. If you prefer not to receive any direct marketing communications from us, you can opt out at any time. See further ‘Your rights’, below.
Disclosure of your personal data
We may disclose your personal data to:
- our delivery agents and service providers (including Siteground (www.sitegound.co.uk), who provide hosting for our website).
- our payment processors (including PayPal). PayPal is based outside the EEA, in the USA. The USA does not have the same data protection laws as the United Kingdom and European Economic Area (“EEA”). Whilst the European Commission has not given a formal decision that the USA provides an adequate level of data protection similar to those which apply in the United Kingdom and EEA, any transfer of your personal information will be subject to PayPal’s ‘binding corporate rules’, which is a safeguard sanctioned under the EU General Data Protection Regulation for personal data transferred outside the EEA. More detail on binding corporate rules is available here – https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/binding-corporate-rules_en. More information on PayPal’s binding corporate rules are available here – https://www.paypal.com/uk/webapps/mpp/ua/bcr
Keeping your data secure
We will use appropriate technical and organisational measures to safeguard your personal data
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet
Your rights
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
- access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
- require us to correct any mistakes in your information which we hold
- require the erasure of personal information concerning you in certain situations
- receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
- object at any time to processing of personal information concerning you for direct marketing
- object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
- object in certain other situations to our continued processing of your personal information
- otherwise restrict our processing of your personal information in certain circumstances
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.
If you would like to exercise any of those rights, please:
- email us at info@waistchecker.co.uk
- let us have enough information to identify you,
- let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
- let us know the information to which your request relates, including any account or reference numbers, if you have them.
If you would like to unsubscribe from any promotional email you can also click on the ‘unsubscribe’ button at the bottom of the email.
How long your personal information will be kept
- Payment and Transaction data: we will retain this for 18 months, except to the extent that we are required to keep it for the purposes of meeting our tax and accounting obligations.
- Cookie data: Cookies are deleted after a maximum of 2 years.
Use of cookies
A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website. We use cookies on this website to:
- keep track of the items stored in your shopping basket and take you through the checkout process;
- recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log on each time);
- obtain information about your preferences, online movements and use of the internet;
- carry out research and statistical analysis to help improve our content, products and services and to help us better understand our visitor requirements and interests;
- target our marketing and advertising campaigns more effectively by providing interest-based advertisements that are personalised to your interests; and
- make your online experience more efficient and enjoyable.
The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer or other electronic device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally.
In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service you have requested (eg to enable you to put items in your shopping basket and use our check-out process).
If you visit our website when your browser is set to accept cookies, we will interpret this as an indication that you consent to our use of cookies and other similar technologies as described in this Privacy Policy. If you change your mind in the future about letting us use cookies, you can modify the settings of your browser to reject cookies or disable cookies completely.
Third-party cookies
We work with third-party suppliers who may also set cookies on our website. These third-party suppliers are responsible for the cookies they set on our site. If you want further information please go to the website for the relevant third party. You will find additional information in the table below.
Description of cookies
The table below is designed to provide more information about the cookies we use and why:
| Google AnalyticsThis is a web analytics service provided by Google, Inc which uses cookies to show us how visitors found and explored our site, and how we can enhance their experience. It provides us with information about the behaviour of our visitors (eg how long they stayed on the site, the average number of pages viewed) and also tells us how many visitors we have had.) |
| WooCommerceTo keep track of cart data WooCommerce makes use of 3 cookies
woocommerce_cart_hash woocommerce_items_in_cart wp_woocommerce_session No personal information is stored within these cookies |
How to turn off cookies
If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to: www.aboutcookies.org or www.allaboutcookies.org.
Our contact details
We welcome your feedback and questions. If you wish to contact us, please send an email to or write to PO Box 711 Weybridge KT13 3HN
We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.
How to complain
We hope that we can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.
Changes to this privacy notice
We may change this privacy notice from time to time, when we do we will inform you via email where appropriate
Legal Bases for Processing
We use a number of different legal bases for processing your data. Further details on each of them are set out here.
Legitimate Interest – This means the interest of our business in conducting and managing our business to enable us to give you the best service and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law.)
Performance of Contract: This means processing your data where it is necessary for the performance of a contract between us and you (that is, selling you our products)or to take steps at your request before entering into such a contract.
Comply with a legal or regulatory obligation: In some cases we will process your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
Consent: where we use your consent as the basis for processing your data, this means your affirmative, informed consent.